Idaho loses one Fair Housing Hotline, retains 2-1-1, other options

Idaho Legal Aid Services (ILAS) received a HUD FHIP-EOI (Education and Outreach Initiative) grant in late 2011 to operate a statewide fair housing hotline. This provided an additional option for stakeholders who had previously relied on the 2-1-1 Care line, HUD’s FHEO Fair Housing Line, Intermountain Fair Housing Council’s toll-free line, the Idaho Commission on Human Rights and IHFA’s statewide Housing Hotline, each of which provided some level of information and referral for questions relating to fair housing.

In late September ILAS circulated the following message to their statewide partners:

Idaho Legal Aid Services received notice that it did not receive a HUD FHIP EOI grant for 2013-14. This will mean the closure of the program’s Fair Housing Hotline, previously funded with HUD monies. The last day the Fair Housing Hotline will take calls is Thursday October 3rd, 2013.

ILAS continues to serve Idaho’s low-income residents in a number of ways, which can be found on its website at  From this point on, Idahoans may contact ILAS regional offices here or via their direct local numbers:

  • Coeur d’Alene (serving Benewah, Bonner, Boundary, Kootenai and Shoshone counties): 208-667-9559
  • Lewiston (serving Clearwater, Idaho, Latah, Lewis, and Nez Perce counties): 208-743-1556
  • Caldwell (serving Adams, Canyon, Gem, Owyhee, Payette and Washington counties): 208-454-591
  • Boise (serving Ada, Boise, Elmore and Valley counties): 208-345-0106
  • Twin Falls (serving Blaine, Camas, Cassia, Gooding, Jerome, Lincoln, Minidoka and Twin Falls counties): 208-734-7024
  • Pocatello (serving Bannock, Bear Lake, Caribou, Franklin and Power counties): 208-233-0079
  • Idaho Falls (serving Bingham, Bonneville, Butte, Clark, Custer, Fremont, Jefferson, Lemhi, Madison and Teton counties): 208-524-3660
The traditional sources of fair housing information and referral are as follows:

Idaho Fair Housing Hotline – 2-1-1
If you are unsure of where to start, the 2-1-1 Care Line is an easy to remember information and referral hotline for Idaho.

2-1-1 staff track the type and location of fair housing calls and complaints, which helps target education and outreach to reduce violations and increase awareness of fair housing rights and responsibilities. They refer all callers to the organizations below for follow-up.

Consumers may also contact any of the following directly:
• HUD (Seattle office) Fair Housing and Equal Opportunity Office (800) 877-0246
File a complaint online

• Intermountain Fair Housing Council Toll-free: (800) 717-0695
File a complaint online

• Idaho Commission on Human Rights Toll Free: (888) 249-7025. TDD/TTY: (208) 334-475
File a complaint online